Legal

Terms of Service

Effective date: 5 April 2026 · Last reviewed: 5 April 2026

Please read these Terms carefully before using the DaoShu Energy website or services. By registering an account or submitting a property for analysis, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Overview

DaoShu Energy operates the website at daoshuenergy.com and provides AI-assisted cultural feng shui analysis reports for residential and commercial properties.

These Terms form a legally binding agreement between you and DaoShu Energy, governed by the laws of South Australia, Australia.

2. Nature of the Service

Cultural reference only — not professional advice. Reports are produced by an AI system based on traditional Chinese cultural principles (Ba-Zhai / Eight Mansions theory) for cultural and informational purposes only.

Our reports do not constitute professional property advice, investment advice, financial advice, legal advice, building advice, or any other form of licensed professional advice. They should not be used as the sole or primary basis for any decision to purchase, rent, sell, or develop any property.

3. Eligibility

You must be at least 18 years of age to use the Service. By registering, you represent that you are 18 or older and have the legal capacity to enter into these Terms.

4. Account Registration and Credits

4.1 Account

You must register with a valid email address. You are responsible for all activity under your account. Notify us immediately at support@daoshuenergy.com if you suspect unauthorised access.

4.2 Credits

One credit is consumed per completed analysis report. Credits are non-transferable between accounts. Credits do not expire while your account remains active. If your account is terminated for breach of these Terms, unused credits are forfeited.

4.3 Free Scan

New registrations receive one complimentary analysis credit. This free credit is provided once per person and may not be transferred. We reserve the right to modify or discontinue the free credit offer at any time with reasonable notice.

5. Payments

All payments are processed by Stripe, Inc. (USA). By purchasing credits, you agree to Stripe's terms of service. We do not store your payment card details.

All prices are in Australian Dollars (AUD) and include GST where applicable. Price changes will not affect credits already purchased.

6. Refunds and Consumer Guarantees

Your rights under the Australian Consumer Law (ACL) apply to this Service and cannot be excluded by these Terms.

6.1 Statutory Guarantees (ACL)

Under the ACL, you have guarantees that our Service will be provided with due care and skill. Nothing in these Terms limits or excludes these statutory rights.

6.2 Our Refund Policy

SituationRemedyTimeframe
Analysis fails due to our error (e.g. geocoding failure)Credit automatically returned to your accountImmediately on failure
Report not delivered within 30 minutes of submissionCredit returned + report delivered when availableOn request
Technical error produces corrupt or unreadable reportCredit returned or replacement reportOn request within 14 days
Change of mind after report is generatedNo refund (digital content delivered)N/A

7. Acceptable Use

You agree not to:

  • Submit addresses you do not have a legitimate interest in analysing
  • Attempt to reverse-engineer, scrape, or automate our Service
  • Use the Service to generate reports for resale without our written permission
  • Submit false, misleading, or fraudulent information
  • Attempt to circumvent credit consumption (e.g. by sharing account access)

8. Intellectual Property

All content on the DaoShu Energy website — including our AI pipeline, rule engine, visual maps, and branding — is owned by DaoShu Energy. You receive a personal, non-transferable licence to view and download your own reports for personal use only.

You retain ownership of any floor plan images you upload. By uploading, you grant us a limited licence to process the image solely for the purpose of generating your report.

9. AI-Generated Content

Our reports are generated by artificial intelligence. While we strive for accuracy in applying classical feng shui principles, AI systems can produce errors, inconsistencies, or unexpected results. We do not warrant that every report will be free of errors.

Reports are clearly identified as AI-generated. They are not the opinion or advice of any human expert unless explicitly indicated.

10. Limitation of Liability

To the maximum extent permitted by law, DaoShu Energy's total liability to you for any claim arising from these Terms or the Service is limited to the amount you paid us in the 12 months preceding the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill arising from your use of the Service.

11. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law that cannot be excluded by agreement. If the ACL applies, our liability is limited to resupplying the service or refunding the cost paid.

12. Termination

You may close your account at any time by contacting support@daoshuenergy.com. Unused credits will not be refunded on voluntary closure.

We may suspend or terminate your account for breach of these Terms. In such cases, unused credits are forfeited. We will give you reasonable notice except where immediate termination is required to prevent fraud or harm.

13. Changes to Terms

We may update these Terms. We will notify registered users of material changes by email at least 14 days before they take effect. Continued use of the Service after notice constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of South Australia, Australia. You submit to the non-exclusive jurisdiction of the courts of South Australia.

15. Contact

Support: support@daoshuenergy.com

Legal / Privacy: privacy@daoshuenergy.com

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